These Terms & Conditions govern the use of services provided by ThirdSide, Inc. dba Neon Moth (“Neon Moth,” “we,” “us,” or “our”). By engaging our services or communicating with us, you agree to the terms outlined below.
1. Services
Neon Moth provides professional digital services including website design and development, branding, accessibility services, hosting, and related consulting. All client work is governed by written agreements or proposals executed directly with the client. These Terms & Conditions provide general information and do not replace or override any signed contract.
2. Client Relationships
We work exclusively through direct client relationships. Services are provided only after mutual agreement on scope, pricing, and terms, typically documented through a proposal, contract, or statement of work.
3. Communications
We communicate with clients through email, phone, and text messaging as part of normal business operations. Communications are limited to project coordination, support requests, scheduling, billing matters, and other service-related topics.
4. SMS Text Messaging
If you provide a mobile phone number to Neon Moth, you may receive SMS text messages related to your existing business relationship with us.
- SMS messages are used only for operational and client communication.
- We do not send bulk marketing or promotional text messages.
- Message frequency varies based on the nature of the engagement.
- Message and data rates may apply.
Consent:
You receive SMS messages only after voluntarily providing your phone number during an existing business relationship.
Opt-Out:
You may opt out of SMS messages at any time by replying STOP. You may reply HELP for assistance or contact us directly to request removal.
5. Privacy
Your privacy is important to us. We do not sell, rent, or share phone numbers or personal contact information for third-party marketing purposes. Our full privacy practices are outlined in our Privacy Policy at: https://neonmoth.com/privacy-policy/
6. Intellectual Property
Unless otherwise stated in a written agreement, all intellectual property rights, licensing, and usage terms are defined in the applicable client contract or proposal.
7. Limitation of Liability
To the extent permitted by law, Neon Moth shall not be liable for indirect, incidental, or consequential damages arising from the use of our services, except as otherwise stated in a signed agreement.
8. Modifications
We may update these Terms & Conditions from time to time. The most current version will always be posted on our website.
9. Governing Law
These Terms & Conditions are governed by the laws of the State of Illinois, without regard to conflict of law principles.
10. Contact
If you have questions about these Terms & Conditions or our communications practices, you may contact us through our website at: https://neonmoth.com/contact/
